Industry News

How Turnover in I.T. Providers or Employees Impacts IT Performance and Company Productivity.

By Sindel

Small and medium sized businesses face higher turnover among their I.T. personnel than larger organizations where there are typically more career opportunities. Because IT personnel within small and medium sized businesses have less time to document their work, turnover in I.T. staff can make it difficult for new staff to become familiar to the network quickly. This discontinuity of IT staff makes small and medium sized businesses more vulnerable to system failures or security threats. Sindel's Essential Care product takes routine maintenance and automates it so even if you have turnover among I.T. staff, routine maintenance continues, and status reports and changes are continually tracked on your network making it easier for new I.T. staff to acclimate quickly to your environment.



Sindel Named One of 10 Finalists for the Greater Phoenix Chamber of Commerce IMPACT Awards

By Sindel

For more than 20 years, the Greater Phoenix Chamber of Commerce has honored the accomplishments of small businesses and the impact they've made on the greater Phoenix business community. This year the Chamber will host the IMPACT Awards luncheon from 11:30 am to 1:30 pm on Wednesday May 7, 2008, at the Arizona Biltmore Resort & Spa. This annual event recognizes enterprising small business owners who have made an impact through community, innovation, or response to adversity. The 2008 Small Business of the Year also will be recognized at the luncheon.

Tickets are $60 for members and $75 for non-members. Tables of 10 also are available.
Registration is 11:00-11:30am
Luncheon is 11:30 to 1:30pm

The 2008 IMPACT Awards finalists are:

Arizona Emergency Products,
Mike Chamberlain

ATS Electric, Inc.,
Robert Sutton

Challenge Charter School,
Pam & Greg Miller

Community Tire & Auto Service Specialists,
Howard Fleischmann Sr.

Elontec,
Ginger Clayton

ExhibitOne Corporation,
Kevin Sandler

O'Neil Printing,
Tony Narducci

PerfectPower, Inc.,
Lynn-Paige

Sindel Technology Solutions, Inc.,
Sindi Major-Martinez

Tierra Dynamic,
Dan Kelley


Company News

Affordable Ways to Manage Your Network and Maintain Network Performance

By Sindel

One of the biggest I.T. challenges for small and medium sized businesses is access to enough skills and resources to manage today's technologies and business applications. Market researcher Gartner estimates that 80% of the dollars companies spend on I.T. is dedicated to routine maintenance and represents "dead money" which does not contribute directly to business growth. Making the problem worse is also the escalating number of Internet viruses threatening to disrupt business for those companies who either don't have the right security systems in place or fail to regularly update their anti-virus, spyware, malware and other security software with the proper patches.

Sindel's Essential Care product takes routine maintenance and automates it so your I.T. staff can focus on more growth focused I.T. support. Sindel Essential Care is a proactive approach to managing your I.T. infrastructure which translates into lower costs, higher uptime, and less headaches.



Sindel Expands Managed Services Portfolio with Launch of Essential Care Program

By Ania Kubicki

SINDEL EXPANDS MANAGED SERVICES PORTFOLIO WITH LAUNCH OF ESSENTIAL CARE PROGRAM

New Program Helps Businesses Improve Continuity, Reduce Downtime

Tempe, AZ (February 22, 2008) - Sindel Technology Solutions announced the expansion of its managed services portfolio with launch of the Essential Care Program, a new feature designed to help businesses and their Information Technology (IT) departments, manage, measure and improve their business continuity programs.

Sindel, a provider of information infrastructure solutions, is a firm dedicated to helping businesses grow by developing integrated and individualized technology solutions and services. The company has been operating in Tempe, Ariz. for 15 years.

Sindel's Essential Care Program for desktops and servers provides businesses with the essential updates and tools needed to keep their computer systems running efficiently. The process is completely automated, and is designed to seamlessly blend into workday events to eliminate disruptions to a regular schedule.

"Businesses today face an environment filled with challenges," said Sindi Major Martinez, President and CEO. "They have to navigate the waters of diverse compliance regulations, increased demands for improved data availability, and deal with exposure to potential disasters that could disrupt crucial operations. With the Essential Care Program, we have created a reliable and affordable solution that helps to reduce the loss of productivity commonly encountered when items such as patches are not kept up to date."

Sindel's concern is echoed throughout the industry. According Forrester Research's contributor Alexander Peters, Ph.D., "IT has a natural tendency toward adding unnecessary complexity in the form of duplicate assets, multiple processes to achieve the same ends, or overlapping organizational responsibilities."

As businesses around the country focus on leveraging best practices and expertise of service partners to protect their critical business information The Essential Care Program allows internal IT staff to focus more on essential business operations by freeing up their time from the burdensome management of processes and patches.

"Essential Care has helped me by spotting service issues before they become a visible problem for my users. This allows me to maintain higher total uptime, which means my company enjoys consistently high productivity." Mike McCarter, Information Systems Manager at the Greater Phoenix Economic Council.

The Essential Care Program was designed as a direct result of Sindel's commitment to providing solutions for its clients by creating a comprehensive solution for client challenges. With Essential Care, Sindel reduces management overhead and prevents downtime. The Essential Care Program includes the Essential Desktop Care and the Essential Server Care.

For the cost of $25 per desktop per month, the Essential Desktop Care features platform monitoring, anti-virus management, spyware detection and removal, patch management, temporary file and internet debris removal as well as service pack roll outs.

At $99 per server, per month, the Essential Server Care includes platform monitoring, monitoring of backups on compatible systems, anti-virus management, a 24/7 monitoring, analysis and escalation; operating system/terminal server, active directory, Microsoft Exchange, Microsoft SQL Server and patch management.

Essential Care is available nationwide.


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About Sindel, Inc.:
Based in Tempe, Ariz., Sindel, Inc. is an award-winning provider of information infrastructure technology and solutions. For more than 15 years, Sindel has been creating solutions that enable businesses and organizations to transform themselves by leveraging its technology. Additional information about Sindel can be found online at www.sindel.com or by calling 480-968-5006.